FILM & TAPE EXPO
Oct.11th--13th ,2023
Shenzhen World Convention and Exhibition Center

观众增值服务

商务人士尊享高端观展体验,从这里开始!

Choose 2022 Shenzhen International Film & Tape Fair to enjoy a premium business experience exclusively for the business elite, so that you can visit the fair without worries, feel at ease and perform better in business!

Value-added service categories

Reward Card / RMB199

◉ Pre-show delivery of your visitor pass (payable before 22nd November 2022, payable on site on 22nd November and thereafter), no need to queue for your pass on site and get in faster.

◉ 30 November - 1 December Unlimited access to the Reed Lounge inside the show for 3 days with your pass for 1 friend.

◉ Enjoy WiFi, charging, stationery, data storage and more.

◉ 2 complimentary lunch vouchers and snack energy packs.

Premium card / ¥99

◉ Pre-exhibition delivery of your pass (payable before 22 November 2022, collection on site on 22 November and thereafter), no need to queue for your pass and get in faster.

◉ Access to the Reed Lounge inside the show on a single day for 3 days from 30 November to 1 December.

◉ Access to WiFi, charging, stationery, data storage and more.

◉ A complimentary lunch voucher and a snack energy pack.

Valet service / from ¥500

◉ What if you can't make it to the show due to epidemic control or busy production lines, but want to gather information on exhibitors and products?

◉ What if there are too many exhibitors to visit and you don't have enough time?

◉ We will understand your needs before the show and make a plan to collect information for you, and deliver the collected information to you after the show.

◉ We have a professional team to assist you with your time and space requirements.

Exhibition shuttle service/quote on demand

◉ Transfer service / on-demand quotation: we arrange transfers to and from the airport and the exhibition halls according to your individual needs.

◉ Familiarity with the best routes and pick-up/drop-off locations at the exhibition halls, and a wide range of vehicles to choose from, saving you time and worrying about your journey.

◉ This service is provided directly by the third party company Shanghai Mingshi Event Services Co.

Business Card / ¥49

◉ Single access to the Reed Lounge during the 3 days of the show from 30 November to 1 December with your card (collected on site).

◉ Access to drinks, WiFi, charging, stationery, data storage and other services.

*Reed Exhibitions Shanghai reserves the right of final interpretation of the above services and reserves the right to cancel, add, delete or amend the above services according to circumstances.

Here is the official payment code, please feel free to pay.

Please confirm with our customer service on the phone before completing the payment via this QR code and inform our customer service for follow-up.

Paypal Payment Code for Shanghai Reed Exhibitions

    

Invoice Request Q & A

Q: What kind of invoices can be issued?

A: All invoices are ordinary invoices.

Q: Is it an electronic invoice or a paper invoice?

A: Electronic invoices are issued for pre-show purchases, while paper invoices can be provided for services purchased temporarily at the show site at a fixed rate, or electronic invoices can be issued after the show.

Q: How are the invoices for dedicated services issued?

A: Dedicated services are provided directly to customers by Shanghai Mingshi Event Services Co., Ltd, the third party company appointed by the exhibition. Please communicate with Shanghai Mingshi Event Services Co., Ltd for invoice requirements and collection.

Q: How do I invoice?

A: When making payment, customers must please write the correct name and mobile phone number in the comment box on the payment page so that the show's customer service representative can check the payment record. Please send a screenshot of the payment, company name and tax number to the show customer service representative after the payment is completed, and provide the invoice to the customer after the invoicing is completed.

 

Contact us

A worry-free visit to the show and a premium business experience today!

Until 23 November 2022, you can contact our customer service representatives every working day from 9:00-12:00 and 14:00-18:00

Ms Wang Xingyue: 010-59339385; email: xingyue.wang@rxglobal.com

Ms. Sun Mei: 010-59339358; email: mei.sun@rxglobal.com

Mr. Li Di: 010-59339493; email: walden.li@rxglobal.com

If you need to contact customer service at the show, please go to the Reed Lounge and ask the receptionist.

Refunds and changes

1. In the event of cancellation, change of date or venue, or if you are unable to travel to the show due to epidemic restrictions in your city, you can apply for a free refund for the products purchased. For refunds other than this, please refer to sections 2 - 4 below.

2. Services purchased on site are non-refundable and non-transferable.

3. The car service will be provided directly by Shanghai Mingshi Event Services Co Ltd, a third party company appointed by the show, and refund requests will be handled directly by Shanghai Mingshi Event Services Co Ltd.

4. Refund requests for pre-event purchase services are accepted from Monday to Friday from 9:00 to 18:00, and are not accepted on public holidays.

5. Please refer to the separate bus refund policy for the shuttle service.

6. Services purchased on site are non-refundable and non-transferable.

Refund handling fee

15 November 2022 before 18:00

18 November 2022 by 18:00

21 November 2022 by 18:00

23 November 2022 by 18:00

After 23 November 2022 18:00

20% handling fee/single

30% handling fee/single

40% handling fee/single

50% handling fee/single

Non-refundable, can be extended to next year

Transfer

Free of charge

Free of charge

Free of charge

Free of charge

Non-transferable

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